At Litecarry, we are dedicated to delivering your order safely, efficiently, and on time. This Shipping Policy outlines how we process, prepare, and ship orders placed through litecarry.shop, including our delivery timeframes, shipping methods, and standard procedures for customers within the United States.

Shipping Country

Litecarry currently ships exclusively within the United States.

At this time, deliveries are made only to verified residential and commercial addresses covered by our shipping partners. If your address isn’t recognized at checkout, we are unable to process delivery to that location.

Currency

All prices listed on our website — including product prices, shipping fees, and applicable taxes — are shown in United States Dollars (USD).

If your payment is made in a different currency, your bank or payment provider may apply their own exchange rate or conversion fees.

Shipping Charges

Shipping costs are calculated automatically at checkout based on:

• Delivery destination
• Selected shipping method
• Package size and weight
• Carrier rates

Your final shipping cost will be shown before checkout is complete. No additional shipping fees will be charged after your order is confirmed, unless you request changes.

Order Processing & Delivery Timeframes

Our fulfillment team carefully prepares every order prior to shipping. Each order goes through payment verification, quality inspection, secure packaging, and carrier handoff before it’s dispatched.

Our standard shipping schedule is as follows:

• Order Cut-Off Time: 5:00 PM (GMT -5:00), Monday to Friday. Orders placed after this time begin processing the next business day.
• Order Processing Time: 1–2 business days (Monday to Friday). Payment is verified, stock is confirmed, and your order is prepared for shipment.
• Handling Time: 1–2 business days (Monday to Friday). Once processed, your package is securely packed, labeled, and handed to the carrier.
• Carrier Transit Time: 5–8 business days (Monday to Friday), depending on your location and chosen shipping service.
• Estimated Total Delivery Time: 7–12 business days from the date your order is placed.

All processing, handling, and carrier pickups take place on business days only (Monday through Friday), excluding weekends and public holidays.

Shipping Carriers

To ensure reliable delivery, Litecarry partners with trusted shipping carriers. Depending on your address, package size, and carrier availability, your order may be shipped via:

• USPS
• UPS
• FedEx
• DHL

The carrier used is selected based on destination, service availability, and the most suitable delivery option for your order.

Shipment Tracking

Once your order leaves our fulfillment facility, you’ll receive a Shipping Confirmation Email with your shipment details.

If tracking is available, this email will include your tracking number so you can follow your package’s journey.

Please allow 24–48 hours after dispatch for tracking details to appear in the carrier’s system.

Shipping Address & Customer Responsibility

To help ensure smooth delivery, customers are responsible for providing complete and accurate shipping details when placing an order. Please double-check your:

• Full Name
• Shipping Address
• Apartment, Suite, or Unit Number (if applicable)
• City, State, and ZIP Code
• Email Address
• Phone Number

Before shipment

If you spot an error in your shipping details after placing an order, please contact us right away at support@litecarry.shop. We’ll do our best to correct it before your order ships.

After shipment

Once an order has been handed to the carrier, we may no longer be able to change the shipping address or redirect the package.

Litecarry is not responsible for delivery delays, failed deliveries, returned shipments, or extra shipping costs resulting from incorrect or incomplete information provided by the customer.

Shipping Delays & Delivery Issues

While we work closely with our shipping partners to meet estimated delivery windows, occasional delays may occur due to factors beyond our control, such as:

• Severe weather conditions
• Transportation disruptions
• Carrier operational delays
• High shipping volumes during holidays or peak seasons
• Customs or security inspections (where applicable)
• Natural disasters or other unforeseen events

Delivery estimates are provided for reference only and are not guaranteed delivery dates.

If your order is significantly delayed, please reach out to our support team — we’re happy to help.

Damaged deliveries

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include:

• Your order number
• Clear photos of the item received
• Photos of the packaging (if applicable)

Once reviewed, we’ll provide a resolution in line with our Return & Refund Policy.

Missing packages

If tracking shows your order as delivered but you haven’t received it, we recommend:

• Checking around your delivery area.
• Asking household members or neighbors.
• Contacting the shipping carrier for more details.

If you still can’t locate your package, reach out to our support team and we’ll help you file a carrier investigation where possible.

Contact Us

For any questions regarding your shipment, tracking, estimated delivery times, or order status, please contact our customer support team.

Business Name: Litecarry
Business Email: support@litecarry.shop
Business Hours: Monday to Friday (9:00 AM – 5:00 PM GMT -5:00)
Business Address: 415 W Lincolnway, Cheyenne, WY 82001, United States